- Drop-off Information, Click HERE. ….
- How Packages are Priced (Actual versus Dimensional Weight), Click HERE
- International Duties and Taxes / Customs Clearance Information, Click HERE.
Amazon.com hires the US Postal Service to deliver some of their packages. Some of the USPS mail carriers are very unprofessional and will leave your package on the sidewalk outside our door for anyone to steal if we are closed when they arrive. If they show up ten minutes after we close on Saturday your package will sit outside in public for anyone to steal for one and a half days until Monday morning when we arrive to open. The USPS tells Amazon that they have delivered the package (and they get paid for the delivery), Amazon sends you a notice that your package has been delivered, the package gets stolen, and you telephone us and get irate when we know nothing about your package.
We have telephoned Amazon numerous times regarding this issue and ranted and raved. Amazon turns around and telephones the USPS to threaten their delivery contract. The USPS does not care and nothing changes. We find packages, and sometimes empty boxes, the very next Monday morning. That is when we brace ourselves for irate customer telephone calls that have nothing to do with us. If you want us to receive your packages for you, here is how to change your Amazon address profile to prevent weekend delivery when we are closed: Click Here
We are a FASC, or FedEx Authorized Ship Center with the full range of FedEx services except for the FedEx Product Return System. You must find a FedEx-owned store for that RMA return system.
We are a DASC, or DHL authorized Ship Center, with the full range of DHL services.
We are an ASO, or UPS Authorized Shipping Outlet, with the full range of UPS services. We are not a UPS Store, so we cannot process your AT&T, Dish Network, and Comcast returns. Look for a franchised UPS store for those returns.
US Postal Service
APPROVED POSTAL PROVIDER
We are an USPS Approved Postal Provider, which is the highest level possible without actually being a government post office. We offer the full range of USPS services with the exceptions of Postal Money Orders and Registered Mail. Postal Money Orders and Registered Mail can ONLY be done at a USPS Post Office.