File a Shipping Claim

As careful as everyone tries to be, sometimes packages and mail are lost, damaged or destroyed. Offix Edge is not responsible for lost or damaged shipments once they have left our store. If you need to file a claim, you may contact the carrier directly:

Contact Online Phone
FedEx https://www.fedex.com/ 800-463-3339
UPS https://www.ups.com/ 888-782-7892
DHL https://mydhl.express.dhl/ 800-225-5345
USPS https://www.usps.com/ 800-332-0317

If you would prefer Offix Edge to handle the claim, please download, fill out and return this claim form: Offix Edge Claim Form

Previous
Previous

Shipping Service Comparison

Next
Next

Shipping Costs